Private Members Area

Important: If you have a North America Unified account and list products on Amazon.com, Amazon.ca, or Amazon.com.mx, products listed for sale in those marketplaces must be sent to a fulfillment center in the respective country. To create shipments for different North American marketplaces, select the marketplace from the drop-down list at the top right of the Seller Central page before you create your shipment. For information about selling across North American borders, see Important Information for International Sellers.

Use the tools in your seller account to list products, create shipping plans, send in shipments, track and monitor your shipments, and remove inventory from Amazon fulfillment centers.

           

Manage FBA inventory         

                  

• Manage FBA Inventory Manage your inventory using the tools on the Manage Inventory page.
• Add One Product at a Time List individual products with the Add a Product tool. For a video tutorial, see List Your First Item.
• List Products for Fulfillment by Amazon After you create a new listing for a product, specify it as FBA inventory by changing the Fulfilled by value from "Merchant" to "Amazon".
• List FBA Products in Bulk Upload a tab-delimited .txt file to list all of your products at the same time. For a video tutorial, see Product Feeds Overview.
• Resolve stranded inventory issues Resolve issues related to your stranded inventory.
• Fix a "no listing" error View troubleshooting tips for the most common listing errors related to FBA listings. 
• FBA Inventory Storage Limits may apply.

                                     

Send inventory to Amazon  

Note: Once your inventory is received at a fulfillment center or receive center, it is available for sale. You can track the status of your shipment in the Shipping Queue with the status cycling through In Transit, Delivered, Checked-In, Receiving and, finally Closed. To learn more, visit How Amazon receives and stores your inventory.         

• Send to Amazon (beta) For small parcel shipments packed in single-SKU boxes that are shipped using non-partnered carriers. Send to Amazon lets you create reusable packing templates to save box content information along with prep-and-labeling selections for your SKUs. This saves you time on each               replenishment.
• Send FBA Inventory to Amazon Prepare to send inventory to Amazon by creating a shipping plan using the tools in your seller account.                    
• Create a Shipping Plan in Bulk Upload a tab-delimited .txt file to create a shipping plan that you can track in your seller account.
• Packaging and Prep Requirements Avoid delays, unplanned service fees, and penalties by adhering to Amazon's packaging and prep requirements.         
• Label FBA Inventory Avoid delays, unplanned service fees, and penalties by adhering to Amazon's labeling requirements.     
• Seller University For a quick introduction to the shipment creation process, watch the Seller University video series beginning with How FBA works. 

        

By default, when you create a shipping plan, your shipment may be divided into multiple shipments, each directed to a different fulfillment center. The fulfillment centers are selected based on the products you're shipping and where you are shipping from. By having your inventory spread across multiple fulfillment centers across the country, customers who buy your product may receive it faster than they would if your inventory was located farther away. 

           

Track and reconcile shipments         

• Track Your Shipment (Shipping Queue) Track your shipments to Amazon and the current status of each shipment in the Shipping Queue. 
• Reconcile Your Shipment Identify and resolve any discrepancies between what is listed in your shipping plan and what is received at the fulfillment center.
• Troubleshoot Receiving Issues View troubleshooting tips for the most common receiving errors related to FBA shipments.

           

Remove inventory from an Amazon fulfillment center         

• Remove Inventory (Overview) Request to have inventory that you have stored in Amazon's fulfillment centers returned to you or disposed of.
• Remove Inventory from Fulfillment Centers Create a removal order for any amount of inventory t any time using the tools in your seller account.
• Remove Inventory in Bulk Remove inventory in bulk by uploading a tab-delimited .txt file
• Remove Inventory Automatically Have your unfulfillable inventory or inventory that is subject to a long-term storage fee automatically removed from Amazon fulfillment centers and either returned to you or disposed of.

           

Manage Multi-Channel Fulfillment inventory

                  

• Fill orders for other sales channels (Multi-Channel Fulfillment) Use Amazon to fill orders from your other sales channels.
• List products for Fulfillment by Amazon List inventory for Multi-Channel Fulfillment without making it available for sale on Amazon.           
• Submit or cancel a Multi-Channel Fulfillment order Submit Multi-Channel Fulfillment orders by creating orders individually, using bulk flat file upload, or by using the Amazon Marketplace Web Service (Amazon MWS) API.
• Customer Service for Multi-Channel Fulfillment orders Use the tools in your seller account to answer common questions regarding delivery, refunds, and reimbursements.

           

Manage FBA orders

• Manage FBA Orders Review the status of FBA orders for products sold on Amazon and through multi-channel fulfillment on the Manage Orders page.