Alex explains how to encourage customers to give you reviews. Using Feedback Genius to encourage your customers to leave you reviews. It automates buyers messaging, enhances buyer experience and helps to build your reputation.
Session #1: Getting Feedback From Your Customers
Session #2: Getting 5 Star Reviews Fast
Black Hat Strategy For Reviews
Amazon has banned “incentivized reviews” basically this means giving away free or discounted products in exchange for positive reviews. The exception to this is vendors who participate in Amazon Vine program which has an unbiased review process.
Using fake product reviews in any form is considered a black hat strategy – and Amazon considers this a underhanded/dishonest tactic to trick shoppers into buying.
Examples of this include giving away your product to someone and refund them after they’ve posted a positive review.
This exchange of a refund or discount for a positive review is one of Amazon’s most suspendable offenses and can have a significant impact on your seller account.
Given that the entire exchange takes place off of Amazon it is difficult to track, however, all it takes is one customer messaging you through Amazon asking for their refund to immediately arouse suspicion from Amazon and account suspension. We would not recommend taking the risk on this black hat strategy.