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Feedback Manager provides buyer insights to your business. You can view short and long-term seller rating metrics, including detailed feedback entries. T...

Amazon encourages buyers to review the products they like and dislike to help customers make informed decisions about the products they purchase.      To e...

Amazon places high importance on maintaining the trust of our millions of satisfied buyers. We have established performance targets for sellers so that buy...

When a buyer contacts their credit card company to request a chargeback, the credit card company will contact Amazon to request details about the transactio...

To view your account health, follow these instructions: Go to Seller Central homepage. Under Performance, click Account Health.     The Account Health ...

Note: This feature is only available to sellers who own a brand. This seller must be internal to the brand and responsible for selling the brand on Amazon. ...

Your payment might be on the way! It can take up to five business days for money to appear in your bank account after Amazon initiates a deposit. You can c...

The Payments (settlements) reports you download from Seller Central are tab-delimited text files. The easiest way to read a Payments report is to save it t...

Your seller account may have a negative balance if the amount of fees you owe and refunds you have issued exceeds your sales during a settlement period. You...

Amazon will attempt to charge your credit card for the amount you owe if your seller account has a negative balance at the end of a settlement period. Howev...